About Us

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Our Story

Our CEO, David Banks, has spent many years assisting small to medium sized businesses to restructure their operations. In the process, he realised that the biggest cash flow problem for most businesses was that debtor ledgers were not pursued or managed, as the cost to pursue was prohibitive.

This formulated the ethos of our company:

to deliver a cost efficient and effective debt recovery service using the latest technology to achieve positive results.

Since our inception in 1985, we have helped thousands of clients across Australia collect debts including:

  • Small and medium businesses
  • Real estate agents, property managers and strata management companies
  • Landlords of residential and commercial properties
  • Sole traders
  • Personal debt

Our Difference

We are an Australian family owned and operated business, working in every state and territory in Australia.

We do not use overseas call centres. We employ Australian residents in Australia. We have been operating for over 35 years and have in-depth knowledge of what is required to recover debts and the legal obligations that are involved with this process.

  • Proactive not reactive debt collection products and services
  • Transparent fee structure, meaning you are not burdened with ongoing legal/enforcement costs
  • Our recoveries team are firm but fair and get the job done
  • We recover debts for landlords over and above bond, including insurance excesses. This is a unique offering in the Australian market

We have long term staff and a close-knit team.

Our Management Team

At Barclay MIS, we have talented and committed staff who are focused on delivering results for our extensive and varied client base. We understand that by working as a team, we are able to help more people in more ways.

Barclay MIS is passionate about bringing out the best in our team, in order to deliver quality results for our clients. We are guided by the dedicated leadership team seen below.

David Banks

Cheif Executive Officer

With over 40 years experience in company restructure and debt collection, David brings a wealth of knowledge to the collection of debt and operational transition and restructuring on behalf of the company’s many and varied clients. 

Early on, David realised that the non-recovery of debt was a major factor in businesses suffering cash flow problems, often leading to insolvency. David offers clients not only expertise in the recovery of debt, but also works with the business to implement procedures and processes in facilitating the timely payment of accounts, customer retention and ongoing business relationships. 

Shane Petersen

National Recoveries Manager

Shane’s passion for recoveries comes from his long military and enforcement career. Serving for the Armed forces for 4 years and then in the armed security industry for 8, he worked his way to becoming the supervisor in charge of Armaguard QLD country branch.

17 years ago, he joined our team as a recoveries officer. His experience and knowledge led him to take on the current role of National Recoveries Manager. Committed to all aspects of recoveries, Shane works diligently applying his enforcement experience to grow all avenues of debt collection Australia wide.

Drew Lauchland

General Manager

Drew has had over 40 years experience in the area of debt collection. Having achieved a Bachelor Of Laws (Hons) and a Bachelor of Commerce, he then for a number of years specialised in litigation and insolvency.

Drew has been with us for 16 years. Principally he oversees the operations of the recoveries team and directs the operation of all legal enforcement action taken throughout Australia. He has extensive knowledge of the residential tenancies legislation in each State as well as the practice and procedure adopted in the Courts and Tribunals of the States.

Suzanne Mitchell

National Sales & Marketing Manager

Suzanne began her career as a successful property manager until late 1999. After using the Barclay MIS services in her previous role, she witnessed the success of engaging with us first hand. After the birth of her second child she decided it was time to return to the workforce. Impressed by our team she commenced employment with us as the area manager in Sydney.

Moving to Brisbane in 2011, she settled into the role of National Sales and Marketing Manager. Albeit the title, she has and still does, handle many other aspects of the business including the launching into New Zealand market along the responsibilities of maintaining, developing and growing our sales team and client base, and to ensure this is done whilst maintaining the integrity of the business.​

We are here for you.

Let our expert team and industry leading solutions give you peace of mind that you’re doing everything you can to minimise risk and recover debt.

What our clients have to say

Contact Barclay MIS

Get in touch with the Barclay MIS team.

T: 1300 883 916
F: 1300 883 917

For over 35 years, Barclay MIS has been innovative in the field of debt recovery. We offer a range of products and services that utilises cutting edge technology that securely recover debt in accordance with legislation.

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All rights reserved.

Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner. Barclay MIS supports and encourages the dissemination and exchange of the information. However, copyright protects material on this website.Although we have no objection to this material being reproduced, we assert the right to be recognised as author of our original material and to have our material remain unaltered.Enquiries regarding the reproduction of our material may be directed to drew@barclaymis.com.au or telephone 1300 883 916. Copyright of Barclay MIS materials resides with Barclay MIS. Apart from any fair dealings for the purposes of private study, research, criticism, or review as permitted under the Copyright Act 1968, no part may be reproduced or re-used for any commercial or other purpose without written permission from our department.